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The Silent Profit Killer: Missed Calls
Every unanswered call is a friction point. For most pet care businesses, the phone rings constantly, especially during peak hours when your front desk is already overwhelmed.
According to FetchDesk data, many pet care operators miss over 35–60 calls per week. This doesn’t even include rushed, dropped, or voicemail-pushed calls.
Let’s break that down:
If even 25% of missed calls were potential bookings, and your average service is $60, that’s $900/week in missed revenue. Over a year, that’s more than $45,000 in lost income.
What’s Causing the Dropoff?
- Limited Staff Capacity
Receptionists and front desk staff juggle in-person clients, POS systems, grooming updates, pet check-ins, and more. Calls get dropped not because your team isn’t working hard, but because they can’t do it all at once.
- After-Hours Gaps
A huge chunk of calls happen after business hours, especially from working pet parents. Voicemail isn’t enough. Most clients won’t leave a message — they will call the next provider.
- No Call Routing or Prioritization
You may have one main phone line, but dozens of needs: new bookings, vaccine records, cancellations, status updates. When everything comes through the same channel, response times drop and frustration rises.
What Happens When You Automate It
That’s where FetchDesk AI comes in. Our system acts as your always-on receptionist, handling calls 24/7 without fatigue, errors, or delays.
Here’s what you get when you stop missing calls:
- Higher Booking Conversion: Every call gets answered. No lead left behind.
- Better Customer Experience: No more hold music or “please call back” messages.
- Staff Relief: Your team can focus on pets, not phones.
- More Revenue: You recover thousands in lost bookings monthly.
Real Results from Real Pet Businesses
With FetchDesk:
- Teams reduce call load by up to 80%
- Businesses save 100+ hours a month
- Clients get answers, day or night
- Bookings go up
How It Works
FetchDesk integrates directly with your existing tools like Gingr, Paw Partner, and ProPet, pulling availability, syncing calendars, and managing real-time voice conversations. It’s like giving your front desk superpowers without hiring more staff.
Bottom Line
Your phones are busy. That’s a good sign. But if you’re not answering every call, you’re leaving growth on the table.
In today’s world, pet parents expect real-time answers. Let FetchDesk be the voice of your business, 24/7, human-sounding, and custom to your workflows.