top of page

FetchDesk AI Features

FetchDesk AI is redefining how pet resorts deliver exceptional customer experiences and deliver the highest quality of care.  

​

Our goal is to reduce the interactions with staff and technology, while improving real-time updates on pet profiles and streamlining internal documentation and communications. 

1

Answer EVERY call 24/7

Every phone call should be answered 24/7, but it is more than just answering the call, but ensuring every pet has the perfect personalized appointment including enrichment and departure grooming services.  FetchDesk AI does this on every call ensuring the highest average revenue per pet per appointment.  You can configure the AI Agent to only answer when staff can't pick-up, it can handle only after hours calls or it can handle every call.  What's also great is that if a customer wants to talk to a human, the AI Agent will transfer the call in real-time to a staff member who is available to chat. 

2

Vaccination Record Updates

Every pet resort deals with the pain of trying to get updated vaccination records for pets with upcoming appointments.  FetchDesk AI eliminates the chasing of records and improves the customer experience ensuring you NEVER have to turn away a customer because updated vaccines weren't obtained. 

3

Pet Tech Observations

Pet care technicians are observing details while running group play all day long.  With FetchDesk AI your staff can now talk to an AI agent to update pet profiles in real-time ensuring the highest quality of care without the distraction of leaving the group or jumping on a computer to update profiles.   Easily update observed eliminations, body checks, incidents, feedings, medications, enrichment delivery and training progress by simply talking to your FetchDesk AI. 

4

AI Web Agent

90% of your future pet care customers, will do online research before calling your business.  Integrating an AI web agent allows you to tell your company story, why you are the best choice, how you are different (staff certifications, dog to staff ratios, personalized enrichment experiences, cleaning protocols, and even can dig into what a typical day looks like for each service you offer) to increase your online conversions. 

bottom of page